This year Prime Day fell at the beginning of Q4, and changed the Holiday shopping season for brands big and small. Some brands decided to invest aggressively, whereas others sidestepped the event entirely.
Want some additional context about your Prime Day 2020 performance? The Bobsled project team has shared some highlights, as well as how they’re approaching the rest of Q4.
One of my Beauty clients saw 3x their units sold versus the same time last month and 7x their units sold over PD Day 1 last year.
Aggressive promos were in place - up to 40% off some SKUs in the catalog.
The results of the coupons that we had in effect for Prime Day has informed our strategy about our plan for the rest of Q4. Prime Day results validated coupon usage as the best promo tool over the peak season for most of my accounts.
My clients who ran coupon promotions did see an increase on PD: average bump of 3-5x daily sales vs October daily average. Oddly enough my best performer was a client who struggles for BB ownership due to distribution.
Our approach for Q4 hasn’t been impacted by PD results. I'm anticipating that most clients will experience a similar lift for BF/CM as they experienced on PD.
I'm more bullish than ever on Prime Exclusive Discounts (PEDs). All of my top performing clients ran full catalog PEDs of 20%, 30%, and 50% respectively, and saw crazy DoD sales multiples (5-10X).
Fitness Client:
PD 1: $32,849
PD 2: $24,608
Pre-PD MTD daily average: $3,100
Grocery Client:
PD 1: $35,858
PD 2: $39,662
Pre-PD MTD daily average: $4,610
Beauty Client #1:
PD 1: $112,709
PD 2: $88,165
Pre-PD MTD daily average: $34,241
Beauty Client #2:
PD 1: $19,137
PD 2: $23,695
Pre-PD MTD daily average: $3,571
As this was only the second year that PEDs were available, I was thinking "are these too good to be true?” Mainly, I was concerned that PEDs wouldn’t be merchandised as well as they were in their inaugural Prime Day. But from everything I observed, PEDs have equivalently good SERP/PDP merchandising for Prime customers as a Lightning Deal, but without the fees or set up headaches. It seems like Amazon is committed to offering great promo merchandising that leads to Prime subscriptions/member value even if it means losing out on some deal fee revenue.
Also, one of my clients said on a call yesterday (paraphrasing), "It was genius of Amazon to delay Prime Day until the start of Q4, because it puts priority on all of our inventory, promos, marketing to Amazon vs. other retailers/channels at the very start of the holiday season." I thought this was a very prescient observation - Q4 on Amazon is definitely front of mind for many brands right now.
Prime Day did not change how I’m viewing the rest of Q4 in any significant way. Across the board, PD performance was strong, so my clients are more willing to double down on promos during peak periods such as Turkey 5.
Few of my clients participated in promotions during PD. One that did saw roughly 2.5x daily sales vs. daily average for the month of October prior to PD.
Q4 approach won’t be impacted much by PD. Will likely run similar promos for most clients during Turkey 5.
All of my clients that were running coupons/deals on Prime Day saw lift. Another client that has been running coupons for months and did nothing special for PD saw almost no measurable increase in demand. Focused promotion FTW!
Prime Day results haven’t changed our approach for the rest of Q4. As of yet, I'm not worried that overall demand for holiday buying will have been sated. If anything, I expect the impact to be on Turkey 5, however, I am coaching clients to be prepared for lower than average lift between Black Friday and Cyber Monday because of the relative proximity to PD.
Also, brands who have hit the glass ceiling with traditional Amazon PPC should definitely be exploring Sponsored Display and/or DSP.